Order Management  
     
 

We are in need of a self-motivated Order Management member with a strong desire to learn about Welker’s product, services and processes. The essence of your function is to drive orders from the time they are submitted, through shipment to the customer. While data entry is definitely important, your value-add is ensuring accuracy of all aspects of the order, and timeliness of fulfillment. As such you play a major role in the revenue flow.

Welker’s reputation as a leader in our industry was earned through dedication to being the best. “Good enough” just isn’t. We expect more, and provide a fun, relaxed work environment to encourage your best effort.

 
     
 
Location:
  Sugar Land, Texas
   
Type:
  Full Time - Salaried Position
   
Responsibilities:
  • Courteously answer and transfer calls to the appropriate department.
  • Order entry, order research and some clerical duties.
  • Complete all orders in an accurate and timely manner based on information taken by phone, fax, or email
  • Effectively work and communicate with internal sales resources, Representatives and customers to facilitate resolutions on conflicting issues throughout the order management process
  • When knowledge and expertise allow, complete quotes for customers
  • Identify and make recommendations on process efficiency and productivity in order to add value to the department
  • Work well with others with an attitude of cooperation and achievement
   
Qualifications:
  • Possess a professional work attitude.
  • High school diploma or equivalent, supplemented by hands-on or vocational school training.
  • Excellent organizational and follow-through skills with a highly developed sense of urgency and prioritization ability
  • Detail-oriented with strong analytical and communication skills
  • Must be able to handle multiple tasks within deadline parameters
  • Be proficient in Microsoft Office applications and be able to learn the Welker ERP software
  • Must have good phone skills and a clear phone voice
  • Capable of following written procedures and verbal instructions
   
Salary:
  • Starting salaries range from $23,000 to $36,000
  • Determined by experience, education and potential
   
Benefits:
  • Paid vacation
  • Paid holidays
  • Paid sick time
  • Health and dental insurance
  • 401K
  • Tuition reimbursement.
   
 
  Apply for this position today by e-mailing your resume to opportunities@welkereng.com.